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Whether you’re taking on an office move, software upgrade or data migration, we’re up to the challenge. We have experience building out solutions for clients of all sizes from a variety of industries. From initial planning to requirements gathering to final production, we treat every project with the same SysCom, LLC commitment to excellence.
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Read about our Odyssey House Louisiana project.
SysCom Answers Odyssey’s Call with a Custom Surveillance Solution
- Organization & Location: Odyssey House Louisiana | New Orleans, Louisiana
- Industry: Non-profit behavioral health care provider
- Services Offered: Residential inpatient drug rehabilitation program
Challenge: Outdated, Inadequate, Non-Existent Systems
In 2019, Odyssey was tasked with building a new, state-of-the-art, in-treatment facility in New Orleans. As security is a number one priority, they needed to ensure the surveillance systems were up and running 24/7. Given the nature of the operation, any outage or unauthorized access could jeopardize patient recovery. At the time, Odyssey had no camera footage backup system in place, and they routinely experienced camera lag time and system interruptions.
Solution: Greater Operational Efficiencies, Tighter Security, Faster Response Time
After careful review of Odyssey’s needs around building security and surveillance, SysCom built a tailor-made solution in partnership with Synology. The result was a central management system featuring:
- Remote, centralized access
- 118 cameras
- 22 door controllers
- Failover support
- Continuous VM backups
- User and group permissions with Active Directory domain
- Automated surveillance of doors and cameras using real-time alerts
- 24/7 footage recordings
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